Everything your practice needs to know about RememberPills for healthcare providers.
You create a provider account, then enroll patients directly from your dashboard. All you need is the patient's name, email address or phone number, the medication name, and what time to remind them.
Once enrolled, RememberPills automatically sends the patient a daily text and/or email at the time you specify. You set it once โ it runs forever until you pause or update it. No ongoing work required from you or your staff.
About 30 seconds. Enter their name, contact info, medication name, and reminder time โ click Enroll. That's it. The patient starts receiving reminders at the very next scheduled time.
No app required. Ever. Reminders are delivered by text message and/or email. If your patient can receive a text message, they can receive a RememberPills reminder. This works for patients with basic flip phones, patients who are not tech-savvy, and elderly patients who have never owned a smartphone.
Nothing at all. You enroll them from your dashboard, and they simply begin receiving reminders. They don't need to create an account, confirm anything, or take any action. The reminder just shows up at the right time.
Optionally, you can hand them a patient flyer (available as a free printable from your dashboard) that explains the service โ but it's not required.
The text message looks like this:
RememberPills: Hi Mary โ time for your Blood Pressure Medication. Live Healthier, Live Better. Reply STOP to unsubscribe.
The email is similarly clean and simple. No advertising, no clutter โ just the reminder your patient needs.
RememberPills is designed to be HIPAA-conscious. We store only the minimum information needed to send a reminder: the patient's name, email, phone number, the medication label you provide, and reminder time. We do not store diagnosis information, prescription data, medical records, or insurance details.
Because we don't store Protected Health Information (PHI) beyond basic contact details, the HIPAA compliance burden is minimal. For practices requiring a formal Business Associate Agreement (BAA), please contact partners@rememberpills.com.
We store only:
We do not store diagnosis codes, prescription details, dosage information, or any other clinical data.
Yes. As the enrolling provider, you are responsible for obtaining patient consent to receive reminder messages. We recommend a simple verbal confirmation at checkout: "Would you like us to set up a daily text reminder for your medication?" โ or include it on your patient intake forms. A printable patient consent language template is available in your provider dashboard.
Yes. Every SMS message includes a STOP option. Every email includes an unsubscribe link. Patients who opt out are immediately removed from all future reminders. You will see this reflected in your dashboard.
We offer four plans:
All plans include a 30-day free trial. No credit card required to start.
Yes โ every provider account starts with a free 30-day trial. No credit card required. You can enroll patients immediately and they start receiving reminders right away. At the end of 30 days, you choose a plan to continue.
We'll notify you by email when you're within 10% of your patient limit. You can upgrade your plan from the dashboard at any time. We won't cut off existing patient reminders without warning.
Yes. For practices or organizations with 500+ patients, pharmacy chains, Medicare Advantage plans, or any organization seeking white-label integration, please contact us at partners@rememberpills.com for custom pricing. Volume rates can go as low as $0.50/patient/month at scale.
Yes. Every patient in your dashboard has a Pause/Resume button. Paused patients retain all their settings and can be reactivated with one click. This is useful for patients who are hospitalized, on vacation, or temporarily off a medication.
Yes. Enroll the same patient multiple times with different medication names and reminder times. Each medication becomes a separate reminder. A patient taking blood pressure medication at 8 AM and a cholesterol medication at 8 PM would have two separate enrollment entries.
Yes. Share your provider login with your front desk staff or nurse coordinators so they can enroll patients on your behalf. Multi-user role management is on our roadmap for a future update.
Every provider account includes a free printable patient flyer available from your dashboard. The flyer explains RememberPills to patients in plain language, includes "Live Healthier, Live Better" as the tagline, and can be left in your waiting room or handed out at checkout. It includes a QR code so patients can sign up directly โ or you can enroll them yourself from the dashboard.
RememberPills sends text messages via Twilio to all major US carriers including Verizon, AT&T, T-Mobile, Sprint, and regional carriers. It works on any cell phone that can receive SMS โ including basic flip phones, senior phones, and older devices.
A patient needs at least one contact method โ email or phone number. If they have neither, RememberPills isn't the right tool for that patient. However, family members can be enrolled to receive reminders on behalf of a patient who doesn't have their own device.
Email us at partners@rememberpills.com. We respond within 24 hours on business days. For urgent issues, include "URGENT" in the subject line.
A REST API for EHR integration is in development. For enterprise accounts interested in early API access or custom integration, contact partners@rememberpills.com. We support integration with most major EHR platforms on a custom basis.
Start your free 30-day provider trial. Enroll your first patient in 30 seconds.
No credit card. No setup fee. No tech training required.