1. Information We Collect
When you create an account, we collect your email address, an optional first name, your time zone, and a phone number if you choose to receive SMS reminders. We also collect payment information, which is processed and stored securely by Stripe or PayPal — we never store your card number.
What we do NOT collect
- The names of your medications (you can call them anything you want)
- Your medical history, diagnoses, or prescriptions
- Your doctor's information
- Any health insurance data
2. How We Use Your Information
- To send reminder emails and SMS texts at the times you specify
- To process your subscription payment
- To communicate with you about your account
- To improve the service
3. Data Sharing
We do not sell, rent, or trade your personal information to any third party. We share data only with service providers necessary to operate the site (Stripe for payments, Twilio/SendGrid for message delivery) and only the minimum data required for each service to function.
4. Data Security
All data is transmitted over SSL/HTTPS. Passwords are hashed using bcrypt. Payment data is handled entirely by PCI-compliant processors. We conduct regular security reviews.
5. Data Retention
We retain your account data for as long as your account is active. When you delete your account, your personal data is permanently removed within 30 days. Send logs are retained for 90 days for debugging purposes, then automatically purged.
6. Your Rights
You may request a copy of all data we hold about you, request correction of inaccurate data, request deletion of your account and all associated data, or opt out of any marketing communications at any time. Contact us at privacy@rememberpills.com.
7. Cookies
We use only essential session cookies required to keep you logged in. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
8. Children's Privacy
RememberPills is not directed at children under 13. We do not knowingly collect data from children under 13. Parents may set up reminder profiles for their minor children using their own account.
9. Contact
Privacy questions: privacy@rememberpills.com